unexpected error in aftersubmit function of a User...
# ask-stanley-ai
a
unexpected error in aftersubmit function of a User Event script deployed to Invoices. Error occurs on this line: let fileObj = render.transaction({ entityId: scriptContext.newRecord.id, printMode: render.PrintMode.PDF }); Only occurs for some users and not others with the same role and permissions, when performing the exact same actions (Create Invoice). Why?
c
AI generated answer (using internal Slack threads):
The error you're encountering in the
aftersubmit
function of a User Event script deployed to Invoices could be due to a few reasons. 1. Data Access Issue: The error might be occurring due to the data access issue. The
render.transaction
function is trying to access the invoice record using the
entityId
which is the
id
of the new record. If the user does not have the necessary permissions to access this record, it could lead to an error. Even though you mentioned that the users have the same roles and permissions, it's worth double-checking the permissions, especially the ones related to the invoice records. 2. Record Locking: If the record is being accessed or locked by another process or script at the same time, it could lead to an error. This is more likely to occur in a multi-user environment where multiple users are performing operations on the same record simultaneously. 3. Script Deployment Settings: Check the deployment settings of your User Event script. Make sure that the script is deployed correctly and the settings (like audiences, event triggers, etc.) are configured properly. 4. API Limitations: The
render.transaction
API has certain limitations. For example, it may not work correctly if the invoice record has certain states or conditions. Check the NetSuite documentation for any such limitations. 5. Script Logic: There might be an issue with the script logic itself. For example, the
render.transaction
function is being called inside the
aftersubmit
function. If the record is not fully saved or committed to the database when the
aftersubmit
function is triggered, it could lead to an error. 6. Environment Issues: There might be some environment-specific issues. For example, the script might be working fine in the sandbox account but not in the production account due to differences in the data, customizations, or configurations. To debug this issue, you can use
log.debug
or
log.error
to log the details of the
scriptContext.newRecord
and any other relevant information. This will help you identify the exact cause of the error. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.857666075
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843505859
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839599609
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