E-document template used: Saudi Arabia ZATCA outbo...
# ask-stanley-ai
n
E-document template used: Saudi Arabia ZATCA outbound invoice template Error details: FAILED_RESULT Digital Signature plugin implementation returned fail status. Invalid folder reference key 17127.
c
AI generated answer (using internal Slack threads):
Based on the conversations provided, it seems like you're encountering an issue with the Saudi Arabia ZATCA outbound invoice template, specifically with the Digital Signature plugin implementation returning a fail status and an invalid folder reference key 17127. The error message suggests that there might be an issue with the folder reference key. This could be due to the folder with the ID 17127 not existing or not being accessible due to permissions. You might want to check the following: 1. Verify if the folder with ID 17127 exists in your NetSuite instance. You can do this by navigating to Documents -> Files -> Folders and searching for the folder ID. 2. If the folder exists, check if the user running the script has the necessary permissions to access the folder. You can do this by going to Setup -> Users/Roles -> Manage Roles and checking the permissions for the role assigned to the user. 3. If the folder doesn't exist, you might need to create it or correct the folder ID in your script or configuration. As for the Digital Signature plugin implementation returning a fail status, it's a bit more complex. It could be due to a variety of reasons such as incorrect configuration, issues with the digital signature provider, or problems with the data being signed. You might want to check the following: 1. Verify if the Digital Signature plugin is correctly configured. This could include checking API keys, endpoints, and other configuration parameters. 2. Check if the data being signed meets the requirements of the digital signature provider. This could include checking the format, content, and structure of the data. 3. If possible, try to get more detailed error messages or logs from the Digital Signature plugin. This could help in identifying the exact issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.808959961
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.802062869
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799438477
Please provide your feedback on this answer.