Q Hoang
12/19/2025, 4:32 PMCeligo AI
12/19/2025, 4:32 PMAI generated answer (using internal Slack threads):To remove a specific payment from an already processed payment file, you can follow these steps: 1. Navigate to the payment record that you want to remove. You can do this by going to the 'Transactions' tab, then 'Pay Bills', and then 'Payment List'. 2. Once you've found the payment record, click on 'Edit'. 3. In the 'Payment' tab, click on 'Delete'. This will remove the payment record from the system. 4. After deleting the payment record, you need to rerun the Payment File Administration for that batch. To do this, go to the 'Transactions' tab, then 'Management', and then 'Payment File Administration'. 5. Find the batch that included the deleted payment and click on 'Reprocess'. This will regenerate the payment file without the deleted payment. Please note that this process will only work if the payment file has not been finalized and sent to the bank. If the payment file has already been sent, you will need to contact your bank to stop the payment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
12/19/2025, 4:32 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.892211914
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824157596
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811157107
Celigo AI
12/19/2025, 4:32 PM