Q Hoang
12/19/2025, 4:11 PMCeligo AI
12/19/2025, 4:11 PMAI generated answer (using internal Slack threads):Based on the conversations, there could be several reasons why a bill is not showing up under Payments > Payment Processing > Bill Payment Processing. Here are some possible reasons and solutions: 1. Subsidiary Mismatch: If you are in a multi-subsidiary NetSuite account, the bill payment processing page filters by the current subsidiary context. If the bill was booked in a different subsidiary than the one you are currently viewing, it won't show up. You can switch your subsidiary context to match where the bill was booked before going to the payment processing page. Alternatively, you can modify the saved search behind that page to include cross-subsidiary results if you have the permissions. 2. Payment File Format Mismatch: Ensure that the Company's Payment File Format and the Vendor's Payment File Format are the same. 3. A/P Account Mismatch: The A/P Account set in the Bill Payment Form and in the Bill should be the same. 4. EFT Bill Payment Checkbox: The EFT Bill Payment checkbox in the Vendor Record should be checked. 5. Bill Approval: The Bills should be approved. 6. Vendor Record Status: The Vendor Record should not be "Inactive". If the Vendor Record is Inactive, the Vendor Bill will not show in the Bill Payments Processing Page. 7. Subsidiary in Vendor Bill and Bank Detail: The Subsidiary set in the Vendor Bill should be the same Subsidiary set in the Bank Detail (account) used. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
12/19/2025, 4:11 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81817627
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.816589415
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814086914
Celigo AI
12/19/2025, 4:11 PM