Q Hoang
12/18/2025, 10:42 PMCeligo AI
12/18/2025, 10:42 PMAI generated answer (using internal Slack threads):To close rejected Journal Entries (JEs), you can follow these steps: 1. Enable Approval Routing for journal entries. This will allow you to control the Next Approver and Approval Status fields via a workflow. 2. If the JE is unapproved and has not posted, you can simply reject the JE. There is nothing to void as it hasn't posted yet. 3. If the JE is approved but stuck in a pending approval status, you can force the value in the status field to change to approved using the browser console or an extension like Advanced Field Explorer. 4. If the status is blank, it might be because the REQUIRE APPROVALS ON JOURNAL ENTRIES box is unchecked. You need to approve all JEs in the Sandbox before it will let you check that box. 5. If the JE is stuck in a pending approval status despite being approved in the workflow history, you might need to check the conditions in your workflow or the system notes subtab on your JE to check the log in the workflow history. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
12/18/2025, 10:42 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.781158507
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.772277892
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.771637082
Celigo AI
12/18/2025, 10:42 PM