Ron
12/16/2025, 7:36 PMCeligo AI
12/16/2025, 7:36 PMAI generated answer (using internal Slack threads):Based on the conversations, there could be several reasons why tax is not showing up on the invoice: 1. Nexus Dependency: Tax fields show up depending on Nexus. This is the most common reason. However, this assumes you have picked the native fields and not some customization introduced by some partner bundle. They have a habit of naming their fields the same. 2. Partial Fulfillment: If you are trying to bill a sales order that is partially fulfilled, the tax that was calculated on the Ecom website that was put on the sales order doesn't carry over to the invoice. Although it does on a sales order that gets completely fulfilled. The tax rates on the invoice for a partially fulfilled order get set to 0 even though the proper tax code is still set at the line level. 3. Geographical Differences: For US subsidiaries, you can't override the Tax Amount. This is different from subsidiaries in Europe where you can change the tax value. 4. Setup Issues: If you are not seeing the Tax amount column when creating a US invoice, it could be because per-line taxes are not turned on. You can check this by going through the SuiteAnswers article: https://suiteanswers.custhelp.com/app/answers/detail/a_id/8054 ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
12/16/2025, 7:37 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850830138
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84350574
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.841430783
Celigo AI
12/16/2025, 7:37 PM