How to create a workflow which sets the value of a field only when a List/Record field has changed value?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** To create a workflow that sets the value of a field only when a List/Record field has changed value, you can follow these steps: 1. Create a new workflow in NetSuite and set the trigger type to 'On View or Update' or 'On Field Edit' depending on your requirement. 2. Add a state to the workflow. 3. In this state, add a 'Set Field Value' action. This action will set the value of the field you want to change. 4. In the conditions for this action, you can set the condition as 'Old Record > Field

is not equal to

Field

AND

LIST

equals

VALUE'. This condition will check if the old value of the field is not equal to the new value and if the list equals a certain value. 5. Save the workflow. Please note that if you have a workflow action script that is setting a field value and in the workflow itself it is also setting fields, you might encounter issues where only one action is respected. This could be because you're not reloading the record for the workflow actions. You need to edit and then save the record for the changes to take effect unless you use a scheduled script. For example, if the changes are upon entry of the state, you'll need to use a button click as the transition condition. Also, if you want to set a List/Record field via a workflow using a text value from another field, you might encounter an error because it's expecting the internal id of the transaction. In this case, you might want to consider using a Dynamic Lookup action which can support this function.