Hi Everyone, I would appreciate your expert suppo...
# suitescript
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Hi Everyone, I would appreciate your expert support on an issue we’ve encountered during EFT payment processing. When Finance creates a vendor bill that includes withholding tax, and the bill is later processed via EFT, the system generates the bill payment for the full gross amount, resulting in an overpayment to the vendor. The withholding tax amount is not being handled as expected, which leads to incorrect payment figures. This is currently a blocker for us. If anyone is aware of a workaround or has experience handling this scenario, your guidance would be greatly appreciated. Thanks in advance for your support.
a
Those Bill Payments should have a related Credit Memo for the withheld amount.
If they do have it, that is the correct behavior, the Credits should also be fully applied before the EFT file is generated, if that is also the case then there is some issue / setting or misconfiguration on the EFT workflow/script.