how to check csv import error An unexpected SuiteS...
# ask-stanley-ai
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how to check csv import error An unexpected SuiteScript error has occurred
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AI generated answer (using internal Slack threads):
The "An unexpected SuiteScript error has occurred" message during a CSV import for customer payments can occur due to several reasons. Here are some steps you can take to troubleshoot this issue: 1. Check the CSV File Encoding: Ensure that your CSV file is saved in UTF-8 format. Special characters in the file can sometimes cause errors during the import process. 2. Catch and Continue: If there's an error in your SuiteScript, you can catch the error and allow the code to continue. This won't prevent the CSV Import wizard from processing the other records in the file. The Import report will only show the thrown error in the relevant record. 3. Check for Workflows: Even though customer payments may not have scripts on them under scripted records, workflows can also cause unexpected SuiteScript errors. Check if there are any workflows that might be interfering with the import process. 4. Check for SuiteScript 2.0 Errors: If you're using SuiteScript 2.0, there might be some compatibility issues causing the error. Try running the same process with SuiteScript 1.0 and see if the error persists. Remember to always test your scripts and CSV files in a sandbox environment before running them in production to avoid any unexpected errors or data issues. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.865112305
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849365294
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846313477
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