Heya folks, our small office is getting occasional errors from Netsuite saying "429 - Too Many Requests An error occurred while processing your request because the client has sent too many requests in a given amount of time. Slow down please." I read that these are Akami CDN errors. Has anybody found a way to resolve this without going through Netsuite Support? I'm pretty sure we are not sending a huge number of requests to Netsuite... so I'm not sure why we are getting these, to be honest.

You mean soap/rest api requests.

@sam1128 Nope. Getting them directly in web browser, for example, when trying to navigate to a sales order. But I assume SOAP/REST would be covered too.

In UI you shouldn't be getting that error. I would suggest create P1 case with netsuite.

@sam1128 Sounds good. Will do!

I wonder if it's not a client script loading content from the CDN - all users on the same network would likely have the same external IP address, leading the CDN to impose throttling.