How do we clear the External IDs assigned to recor...
# general
l
How do we clear the External IDs assigned to records? I tried doing a CSV import where External ID is just blank but it didn't work.
t
Did you tick the "Override current value" (or some such, I can't remember exactly) on the "Import options" screen?
r
On the import options screen where you choose Add, Update or Add or Update, you need to choose Overwrite Missing Fields. That works for normal fields. I don't recall ever trying to blank out External ID so I'm not 100% sure it would work for that. Note I would not have any other fields mapped when you do this. Otherwise you might accidentally blank out other fields.
b
best you can do is to change it to another value, no unsetting external ids
l
It really seems to be not possible as mentioned by @battk. Thank you.