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SMT Advanced Preview: On all my accounts that use PCVs, the Advanced Preview in SMT is not working.  No matter what Customer Group I select, SC never displays the site according to the Customer Segments.  Is this a known issue or is there a common thread that I am missing across all clients?

In SuiteCommerce/SCA:
*1. PCV is processed server-side*
PCV rules (Customer Segments → Commerce Categories → Item Visibility) are evaluated by:
• the *Elasticsearch index*, and
• the *server-side SSP applications*.
But…
*2. SMT Preview is purely client-side*
SMT’s “Advanced Preview”:
• Only hides/shows *Site Management content (banners, landing pages, etc.)*
• Does *NOT* re-run item or category visibility indexing
• Does *NOT* impersonate customer segments at the SSP layer
:point_right: Because of this, *products, categories, and search results will never change in SMT preview*, regardless of the customer group you choose.

To test, you’ll need to impersonate:
• Create a test customer for each segment
• Assign the appropriate Customer Group
• Log into the front-end as that customer
• Browse the site — PCV will reflect correctly


Thanks for the response, <@U07EBK7ERDE>!  This is disappointing since when logged into SMT when using PCVs no categories or items display, so when making updates to themes and categories and items, you do not see any of the results until you log out of SMT.  OK, at least I know why.  Thanks!

You can open a case with their support, so they can mark it as defect and may fix future release. 