Is anyone having issues building work orders? we k...
# performance
k
Is anyone having issues building work orders? we keep having some stuck in process - never had this happen before
j
I have similar issue before. For example, auto build work order when WO is created for special items.
k
@Joseph Lovelace yea we build WOs for all items , its the weirdest thing. I submitted a ticket with support bc i cant figure it out
j
the root cause is usually a failed automation (workflow/script) or a component availability validation stopping the auto-build from completing. If you check System Notes or Script Execution Logs for one “stuck” WO, you’ll see which condition stopped it.
Hello
Did you solve WO problem?
k
@Joseph Lovelace it ended up resolving somehow, we don’t even really know how it suddenly started working
j
Really? Good.. If there are any more problems in the future, let's continue to discuss them.