has anyone seen these errors before in the browser...
# suitecommerceu
//greg
10/20/2025, 3:41 PMhas anyone seen these errors before in the browser console ?
Copy code
Impossible to parse backend error - Response <html>
<head>
<title>Too Many Requests</title>
</head>
<body>
<h1>429 - Too Many Requests</h1>
<p>An error occurred while processing your request because the client has sent too many requests in a given amount of time. Slow down please.</p>
<p></p>Reference 0.32672817.1760974212.69651082</p>
</body>
</html>s
Steve Goldberg
10/20/2025, 3:44 PMBy any chance, are you or your customer operating from, say, an office where a bunch of people in your building are all trying to use the site at the same time?
u
//greg
10/20/2025, 3:47 PMIm at my house just checking in on a ticket that came to me over night. i got this urgent request from my customer last night. They are in Australia. Im in Toronto and getting the error as well
Just the AUS Site is throwing this Error our USA website is operating no problem
s
Steve Goldberg
10/20/2025, 3:48 PMHmm, OK. We have DDOS protection and I've seen it sometimes be triggered in the scenario I described but that doesn't sound like it's happening here.
Steve Goldberg
10/20/2025, 3:50 PMYou could check whether you've written a customisation that is constantly pinging NetSuite
Steve Goldberg
10/20/2025, 3:50 PMOr it could just go away after a while
Steve Goldberg
10/20/2025, 3:50 PMOtherwise you can raise a case, citing the reference number in the message
u
//greg
10/20/2025, 3:51 PMyea ok perfect thanks Steve!