I have a negative quantity and zero available for an item. How do I clear out the negative?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** To clear out the negative quantity for an item in NetSuite, you can follow these steps: 1. Identify the transaction causing the problem: There might be a transaction for the item with no bin or a deleted transaction that is causing the issue. You can go through every transaction to find the one causing the problem. 2. Check for negative quantity in other bins: If the item has been used in other bins before, there might be a bin with a negative quantity. You can go to the Inventory Adjustment screen, select "previously used bins" on the inventory detail, and look for the bin with the Negative QTY. 3. Review your fulfillment preferences: Depending on how your preferences are set up, it can allow you to fulfill beyond committed, which can lead to negative inventory. You can check your fulfillment preferences under Accounting Preference - Order Management. 4. Trace back through the history of related records: If the inventory is negative, then the item cannot be fulfilled. Therefore, if you see fulfillments at a time when the inventory appears that it would have been negative based on the history then you can expect something was deleted. If deletion isn't the cause, then the history of related transactions should tell the full story. Remember, if you set the new quantity to a certain number, it will then show the total on hand and the available so the negative inventory is still in there. You might need to adjust the inventory quantity and assign it a bin and inventory status.