Customer name is blank and is not editable. I can't find a field to do a csv import to update either. we have auto numbering on

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that the issue you're facing is related to the auto-numbering feature for customers in NetSuite. If the customer name is blank and not editable, it might be because the auto-numbering feature is turned on. When auto-numbering is enabled, NetSuite automatically assigns a unique number to each new customer record. This number becomes the customer's ID and is used as the customer name if no other name is provided. This is why you're seeing the customer ID instead of the name. If you want to have the customer name and ID together, you might need to disable the auto-numbering feature. However, please note that this could potentially affect existing customer records, especially if you've been using auto-numbering for a while. To update the customer names via CSV import, you would need to include the internal ID of each customer record in your CSV file. This will allow NetSuite to match the records in your file with the existing records in the system. Please note that you should be careful when performing a CSV update, as incorrect data can cause issues with your records. It's always a good idea to test the update with a small number of records first. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

If i turn off auto numbering, what field do i update in my csv import?