Hi @Cherilyn diMond NetSuite has a user group, but in application it is more like an extension of customer support slanted toward how-to. Most of the posts end up being answered by moderators. I wonder what type of user-focused area you are wanting? Generally speaking, each channel in this group focuses on a specific area within NetSuite.. You would usually just pick a relevant channel and ask your question.. most people review the channels they have experience in and will usually help out.