I have items on my sales order that should not get a 3% discount, example is Shipping Charge

AI generated answer (using internal Slack threads):

In NetSuite, you can prevent certain items like Shipping Charges from getting a discount by using a script or by manually calculating the discount value. Here are a few options: 1. If your lines are "sorted" so all products then all freight, you can add a subtotal item under the products then add a Discount item. This way, the discount will only apply to the products and not the freight. 2. If the lines aren't cleanly sorted, you can add subtotals under clusters of products and under freight. Only add discount items under product subtotals. 3. You can manually calculate the value of the discount and add a fixed value Discount Item worth that. This way, you can control exactly how much discount is applied and to which items. 4. You can use Payment Discounts which you would apply at the moment of payment. However, NetSuite will try to apply a discount percentage to the full value, so to avoid that you'll need to manually calculate the value and key in that specific amount. Remember, a Discount Item would be a regular item with a negative amount. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******