oh good lord.. I need guidance on a sub customer ...
# administration
k
oh good lord.. I need guidance on a sub customer record with a autogenerated Id field. so the salesman created a sub customer with the incorrect parent record and has been using that record for a little while. some one noticed and just changed the parent field to the other parent entry.. but the custom company ID isnt change due to the fact it was generated on creation. my question is-- Is there any issue with creating a duplicate subrecord with the correct parent and merging the faulty one to the newly corrected one? man my customers seem to figure all the wrong way to do things. in NS.. any assistance is appreciated.
k
I mean, if the numbering on the ID is that important, that seems like a workable solution
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k
Lol @KevinJ of Kansas to my users .. yes.. thanks so much, for your response.. i am going to try it in the sandbox for sure but it made sense to me to ask for additional support.
k
Not using consolidated payments right?
k
unfortunately I have no idea because i am just someone they threw into the mix to handle NS requests without being trained administrator.. but sounds like something i will probably ask.. thanks again
@KevinJ of Kansas just checked no we are not.. the finance guy is a NS admin of some sort... go figure.. he rolled his eyes at it the request too.. so thanks again