Hello. I am trying to change an address on an inv...
# administrationk
Keith Weaver
09/30/2021, 3:46 PMHello. I am trying to change an address on an invoice from an address in Sweden to an address in the UK. and I am getting an error. SuiteAnswers has an article that says it is due to the address on the customer record not being filled out properly but It does not seem to be the solution. Any ideas?
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KevinJ of Kansas
09/30/2021, 4:12 PMYou cannot change nexus on a transaction - you'll have to credit off old one and create a new one
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KevinJ of Kansas
09/30/2021, 4:13 PMOnce you save it as being in one country - then you can't change it to another
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C_Billings
09/30/2021, 10:21 PMYou could check the override box and display a different address. We see this a lot with bad data imports
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KevinJ of Kansas
09/30/2021, 10:23 PMThe problem is it doesn't match the tax impact that you'll need most likely
KevinJ of Kansas
09/30/2021, 10:24 PMGranted - I might be looking at that with an overly American slant and maybe it doesn't matter as much in Europe - I don't recall how VAT taxes on sales work offhand.
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C_Billings
09/30/2021, 10:48 PMhe could also dodge this with making a nexus (GB) inactive. cant swap forms / nexus if you dont have an active one
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Keith Weaver
09/30/2021, 11:06 PMGood Suggestion @C_Billings on just using the override. There is no tax implications in this specific case so this solution is perfect.