Does anyone know how to get email template images ...
# administration
e
Does anyone know how to get email template images to show on sent emails? The image is being sourced through the file cabinet but shows like this/blank on every tested email platform.
c
Is the image set to available without login?
e
Thats a good question. I should check that đŸ˜…
it is/has always been available w.o login
The image seems to show when the email is put into forward mode, but the image does not show upon initial receipt of the email.
c
No idea on that one. The sending out initial is what i'd expect to show up which it does. Why it goes to a blank image after that is beyond me
n
@Eric Shouler what link do you use to source the image? I notice that sometimes NS templates replace the special characters and break the link. Check what actually is saved in the template.
e
@Netsuite Tragic I pulled the URL link off the image in the file cabinet.
n
Good. That’s the way I do it also.