I keep getting kicked out of NetSuite, is this a 2...
# administrationj
JC
04/19/2021, 2:22 PMI keep getting kicked out of NetSuite, is this a 2021.1 thing? Did the session timing decrease?
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Sciuridae54696d
04/19/2021, 4:26 PMSetup > Company > Preferences > General Preferences > IDLE SESSION TIMEOUT IN MINUTES
Default to 180 minutes, but feels way less imo lol
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JC
04/19/2021, 4:51 PMit does feel like way less
JC
04/19/2021, 4:52 PMwhat are you setting yours to?
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Sciuridae54696d
04/19/2021, 5:11 PM180 minutes on ours, but i think the way to go is multi-browser...
https://netsuite.custhelp.com/app/answers/detail/a_id/77573
at least according to this suiteanswer
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Eric Mushrush
04/19/2021, 8:25 PM@JC I am also experiencing fast timeout today. Several of my users are also experiencing the same thing. Our idle timeout is set to 180 min, but today it seems more like 5 min.
NetSuite has not reported any issues as far as I can tell. Anyone else experiencing this?
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Eric B
04/19/2021, 8:51 PMYep
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Heloísa Manduca
04/19/2021, 10:40 PMSame in Brazil
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Netsuite Tragic
04/20/2021, 3:10 AMsame in Au account. I have previously noticed this type of behaviour on days when my password or TFA is about to be renewed.
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PlanetJupiter
04/20/2021, 9:55 AMIs this resolved now? We had the same issue yesterday
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DanP86
04/20/2021, 11:40 AMI am still getting it too, has anyone found a work around?
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JC
04/20/2021, 1:14 PMI set my session timeout to 720, the maximum. Follow the path @Sciuridae54696d provided and it tells you the max or min you can set it to
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Eric B
04/20/2021, 6:54 PMI raised a support ticket with NS and the response was that they are aware of the issue which has been identified as a defect with priority U2 Defect 625338
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GV
04/21/2021, 4:44 AM@Eric B can you share the defect I'd. Unable to trace it using 625338