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j

JR

04/13/2021, 5:36 PM
Hi All. I'm running into an issue where some users can access inactive items from the global search area and others can't. The users that cannot see these inactive items have a role based on the shipping center. I have done role comparisons but nothing seems to stand out. Any thoughts? thanks!
k

KevinJ of Kansas

04/13/2021, 5:42 PM
Make sure they have this preference turned off: INCLUDE INACTIVES IN GLOBAL & QUICK SEARCH
j

JR

04/13/2021, 5:51 PM
@KevinJ of Kansas thank you sir!