I'm having an issue with dashboard saved searches, we can't open the report in a new tab by right-clicking the 'total' number. This hasn't always been the case, it is any saved search report on a dashboard. We are using Chrome but it has the same behavior in Firefox. Anyone know how to solve this?
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Josh Godfrey
10/28/2020, 1:14 PM
Have you tried clearing your cache > logging out and logging back in?
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Dominic B
10/28/2020, 1:14 PM
If you inspect the link in the browser console, you'll probably find it's because it has no hyperlink - just a javascript trigger. You can force opening using CTRL + click, but it won't load, as the new tab doesn't have the script dependencies.
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JC
10/28/2020, 3:50 PM
looks like a browser error. I'm able to click on that in my environment.
JC
10/28/2020, 3:56 PM
these portlets have been really buggy for a while now. I had to open a ticket last time for a weird string of aschii characters instead of that number.
We changed some things in the search that fixed it.
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Amanda Flynn
10/28/2020, 7:27 PM
clearing cache is something i tried and that's not it. it's not just me, several people have this issue. i'm not sure when it started happening.