is there a way that I can create an Online Case Fo...
# administration
j
is there a way that I can create an Online Case Form and not have it create Leads in NetSuite? Created this form to track and record all netsuite access requests but everytime we make a request, it creates a Lead - Customer account.. Slack Conversation
k
Can't you make them go to a default anonymous customer?
Genuinely asking - haven't done a lot of setup with case management
m
I don't believe you can as the case requires a company, but you could just dump all the cases under Anonymous Customer
j
true
thanks!