is there a way that I can create an Online Case Form and not have it create Leads in NetSuite? Created this form to track and record all netsuite access requests but everytime we make a request, it creates a Lead - Customer account..
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KevinJ of Kansas
09/15/2020, 4:19 PM
Can't you make them go to a default anonymous customer?
KevinJ of Kansas
09/15/2020, 4:19 PM
Genuinely asking - haven't done a lot of setup with case management
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mg2017
09/15/2020, 5:23 PM
I don't believe you can as the case requires a company, but you could just dump all the cases under Anonymous Customer