Question: A user applied a $9k payment in Oct 2019 to an invoice for $5k leaving $4k unapplied. The user is now asking me why can't they edit and add a new invoice to that payment. My initial thought is the period the payment was done in is closed, but I was wondering what are my options here to apply the unapplied amount to the new invoice?

Try checking the box on the accounting period called "ALLOW NON-G/L CHANGES" (allownonglchanges) A work around is to create a new payment, go to the credits tab and select the outstanding payment of 4k, then go to invoices tab and select the invoices you want to apply it against. You should see that the Payment Amount nets to zero but it applies your payment to the invoices.

Hi, thanks I ended up contacting support to make sure and they said the same thing you did. Using the credit on a new payment.

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