Why does Netsuite send emails when a task is assig...
# ask-stanley-ai
k
Why does Netsuite send emails when a task is assigned to a user even though the Send Email field isn't checked?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it appears that NetSuite sends emails when a task is assigned to a user even if the 'Send Email' field isn't checked due to the system's default behavior. When the assignee of a task changes, NetSuite automatically checks the 'Notify Assignee by Email' box (sendemail). This behavior seems to persist even if a workflow is created to uncheck the box after the assignee is changed. One possible solution mentioned in the threads is to hide the 'Send Email' field on the form. This can be done by customizing the form and setting the 'Send Email' field to be hidden. However, this might not be a perfect solution as it could potentially affect other functionalities where email notifications are desired. Another potential cause for automatic emails could be Saved Searches. If a Saved Search has the option 'Send Emails when records are created/updated' checked, it could trigger emails even if the 'To be emailed' field is unchecked on the transaction. However, this would typically be indicated in the email header. Lastly, the 'Send to all administrators' preference on email preferences could also cause emails to be sent to multiple users even if they are not added to the BCC list. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.863525391
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836181641
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83380115
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