Anyone know how to block two independent netsuite solutions from playing ticket hockey with each other? We got an email to our finance queue which has an auto-responder on it. It responded back to their NetSuite ticketing system...and now the game starts. How do we block this or can I put an exception in somewhere to prevent emails going to @messages.na2.netsuite.com email address?

Is this for case management? There's a spam lock option that may prevent this?