Hi Everyone, Would anyone know why we’re getting a...
# ask-stanley-ai
m
Hi Everyone, Would anyone know why we’re getting an error when validating an account linking during the saving of a format profile for automatic bank statement imports in NetSuite? The error message: "Invalid account mapping key. This format profile cannot be saved because it contains an account mapping key that is potentially a credit card number. NetSuite cannot store or display credit card numbers for compliance reasons. To save, make sure that the account mapping keys do not contain credit card numbers."I’ve checked and the associated GL account in NetSuite is correctly set as type "Bank", so that shouldn’t be the issue. More details (including a screenshot of the error) are available on the Guru Card. Any insights would be much appreciated!
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AI generated answer (using internal Slack threads):
Based on the conversations, the error you're encountering is likely due to the fact that NetSuite is detecting a potential credit card number in the account mapping key. This is a security measure to prevent the storage or display of credit card numbers for compliance reasons. One of the users in the conversation mentioned that you should only enter and maintain payment card information in secure encrypted fields available in NetSuite on the Credit Card subtab of Customer records and on transaction forms. Entering payment card information in unencrypted fields violates the PCI Data Security Standard and may lead to payment card data theft. Therefore, you should ensure that the account mapping keys do not contain any information that could be interpreted as a credit card number. If you're using a sequence of numbers as your account mapping key, you might want to consider changing it to a combination of letters and numbers to avoid this issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834533691
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827880919
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827819884
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