We're syncing BigCommerce orders to NetSuite. Need to set three fields on Sales Orders: •

discounttotal

•

altshippingcost

•

althandlingcost

Three approaches we're considering: 1. Header-level fields -

so.setValue({ fieldId: 'discounttotal', value: amount })

2. Line items - Add discount/shipping/handling as separate line items 3. Shipping method - Use

shipmethod

field + discount item Which approach is best practice for integrations? Any gotchas we should know about?

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that there are different ways to handle the setting of

discounttotal

,

altshippingcost

, and

althandlingcost

fields on Sales Orders when syncing BigCommerce orders to NetSuite. Here are some insights: 1. Header-level fields - This approach involves directly setting the value of the fields using the

so.setValue({ fieldId: 'discounttotal', value: amount })

method. This is a straightforward approach and allows you to directly control the values of the fields. However, it may not reflect the actual breakdown of the costs if they are calculated at the line item level. 2. Line items - This approach involves adding discount, shipping, and handling as separate line items. This can provide a more detailed breakdown of the costs, but it may require more complex logic to calculate and set the values. 3. Shipping method - This approach involves using the

shipmethod

field and a discount item. This can be useful if you have predefined shipping methods with associated costs. However, it may not be flexible enough if you need to handle a wide variety of shipping scenarios. As for the gotchas, one thing to note is that the

altshippingcost

and

althandlingcost

fields are display summary fields and are read-only according to the Records Browser documentation. Therefore, you may need to use the

shippingcost

and

handlingcost

fields if you want to set the values. Another thing to consider is the calculation of shipping costs. If you are importing Sales Orders using a third-party service, the shipping cost may not be automatically calculated. You may need to manually select the Calculate Shipping option or import the actual shipping cost if it's not an auto-calculation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******