I have a journal entry where one specific line should have generated an amortization schedule, but NetSuite didn’t create it. Both the Start Date and End Date are filled in, but in the Schedule column, there’s no AS number (no amortization plan was created). I’ve checked that: the account does not an amortization template assigned the dates on the line are within open accounting periods. How could we fix it ? Please

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like the issue you're facing might be due to the fact that the amortization schedule is not being updated correctly when you're updating the journal entry. Here are a few steps you can take to troubleshoot and potentially resolve this issue: 1. Check the Amortization Template: Ensure that the correct amortization template is being used. If you have multiple templates, you might need to set conditions to use the correct one based on the account being used. 2. Update the Journal Entry: Try updating the journal entry with the correct amortization dates. The amortization schedule should ideally update based on the dates set in the journal entry. 3. Use a Workflow: If the above steps don't work, you could potentially set up a workflow to automatically populate the amortization schedule when the start and end dates are filled out. This could also be used to show an error message if the record is submitted with an empty amortization schedule. 4. Mass Update Amortization Schedules: If you have a large number of journal entries to update, you might want to consider using the mass update feature. There's a NetSuite Answer ID 7867 that provides instructions on how to do this. Remember, these are just potential solutions based on the information available. You might need to try a few different things to see what works best in your specific situation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******