How to automate write off small customer payment a...
# ask-stanley-ai
n
How to automate write off small customer payment amount short offs?
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AI generated answer (using internal Slack threads):
To automate the write-off of small customer payment shortfalls, you can use a Scheduled SuiteScript. This script would search for customer payments where the payment amount is less than the invoice amount, and the difference is within your defined threshold (e.g., $1). Once these records are identified, the script can then create a Journal Entry to write off the difference to a specified GL account (e.g., Misc. Expense). The Journal Entry would debit Accounts Receivable and credit the Misc. Expense account for the shortfall amount. Here's a high-level overview of how the script might work: 1. Use a
Scheduled SuiteScript
to periodically search for customer payments where the payment amount is less than the invoice amount, and the difference is within your defined threshold. 2. For each record found, create a
Journal Entry
record. The debit line should be to Accounts Receivable (with the customer specified), and the credit line should be to the Misc. Expense account. The amount for both lines should be the difference between the invoice amount and the payment amount. 3. Save the
Journal Entry
record. Please note that this is a high-level overview and the actual implementation may vary based on your specific business requirements and NetSuite setup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840087891
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840026855
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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