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Hi, we need to create an automatic round up for customer who underpay their invoice up to $1 - the discount taken at payment should be set to Misc. Expense GL account that does not have a dept or other expenses. The max threshold is $1. Please share any thoughts about how this can be done. Can we set up something like a write off process if any payment is underpay up to $1? Thank you in advance.
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Easiest way is to use the payment tolerance feature under A/R Preferences, so set a $1 threshold and map it to your Misc. Expense account. NetSuite will automatically write off underpayments up to that amount, no manual adjustment needed.

There is also a Charge back and Deduction suiteapp that just creates a Credit Memo for the amount

<@UMVSH76V9> I couldn't find the deduction management in the enable features. Does it require a license? Or does it cost any money for the license?

<@U093344NVGB> What is the feature name called for setting up a tolerance limit? Does this needs to be provisioned by NS? Does it costs money? Please provide more details on this. Thank you.

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Just go to the SuiteApps in the top right corner of your NS instance... then search