What's wrong with this?

const beforeSubmit: EntryPoints.UserEvent.beforeSubmit = (context) => {
    const rec = context.newRecord;

    // Get the "name" value (standard for most custom records)
    const nameValue = rec.getValue({ fieldId: 'name' }) as string;

    if (nameValue) {
        // Copy into the "externalid" field
        rec.setValue({
            fieldId: 'externalid',
            value: nameValue,
            ignoreFieldChange: true
        });
    }
};

AI generated answer (using internal Slack threads):

The issue with the first code snippet is that the user is trying to link a custom record to a field on a time entry using

setValue

in a

beforeSubmit

context. However, the value is not being saved. This is likely because the custom record has not been fully saved and committed to the database at the time of the

beforeSubmit

event. The

beforeSubmit

event is triggered before the record is saved to the database, so any changes made to the record during this event are not yet committed. The user should move this logic to the

afterSubmit

event, which is triggered after the record has been saved to the database. In the second code snippet, the user is trying to modify a custom field in a

beforeSubmit

event. The changes are not being saved on the item. The issue was that the field was set to view only, which prevented the script from modifying it. In the third code snippet, the user is trying to set the

externalid

field to the value of another field on the record in a

beforeSubmit

event. However, this is not possible because the

externalid

field cannot be set in a

beforeSubmit

event. The

externalid

field is a system field that is used to uniquely identify a record for integrations and it can only be set or changed in an

afterSubmit

event. The user should move this logic to the

afterSubmit

event.