Matt Gochee
10/01/2025, 5:53 PMCeligo AI
10/01/2025, 5:54 PMAI generated answer (using internal Slack threads):To CC the customer sales rep on any sales orders created from the webstore, you would need to create a workflow or a script that triggers when a sales order is created. This workflow or script would then fetch the sales rep associated with the customer and add them as a CC on the sales order email. Here's a high-level overview of how you could set this up: 1. Create a User Event Script or Workflow that triggers on the 'After Submit' event of a Sales Order. 2. In the script or workflow, fetch the customer record associated with the sales order. 3. From the customer record, get the email of the sales rep. This would typically be in a field like
salesrep.email or similar.
4. Add the sales rep's email to the CC field of the sales order email.
Please note that this is a high-level overview and the actual implementation may vary based on your specific NetSuite setup and requirements. Also, this would require some knowledge of SuiteScript and NetSuite workflows.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
10/01/2025, 5:54 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835937619
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822204709
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820129395
Celigo AI
10/01/2025, 5:54 PM