Qingiz
10/01/2025, 11:50 AMCeligo AI
10/01/2025, 11:51 AMAI generated answer (using internal Slack threads):The error "because planer is null when create revenue plan" could be due to a few reasons. Here are some steps you can take to troubleshoot and fix the issue: 1. Check the Revenue Recognition Rule: Ensure that the revenue recognition rule is set correctly for the item. If the rule is set to create plans on fulfillment, the revenue plan should be created based on the sales order and fulfillment date, not the invoice bill date. 2. Check the Revenue Element: Verify the revenue element to see if it's set to create plans on fulfillment or invoice. This setting should match the revenue recognition rule set for the item. 3. Check the Item Record Accounting Preference: Make sure the item record accounting preference is set correctly. This setting can affect how and when revenue plans are created. 4. Update All Revenue Plans: If a single revenue plan is failing, try updating all the revenue plans as if you were redoing your month-end close. Sometimes, updating all plans can resolve issues with individual plans. 5. Check for Missing Accounting Periods: If accounting periods are missing, this can cause issues with creating revenue plans. Ensure all necessary accounting periods are present. Remember, only revenue plans that need updating will be updated when you go to Transactions > Update Rev Arr. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
10/01/2025, 11:51 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835022032
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826049864
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.821166873
Celigo AI
10/01/2025, 11:51 AM