Ryan Longenecker
09/25/2025, 7:20 PMCeligo AI
09/25/2025, 7:20 PMAI generated answer (using internal Slack threads):Based on the provided Slack threads, there are indeed known issues with multiple subsidiary vendors syncing to bill.com to NetSuite. One issue is that vendors set up in one subsidiary may not sync correctly when payments are booked through another subsidiary. This is due to the way NetSuite's bill payment processing page filters by the current subsidiary context. As a workaround, you can switch your subsidiary context to match where the bill was booked before going to the payment processing page. Alternatively, you can modify the saved search behind that page to include cross-subsidiary results if you have the permissions. Another issue is related to sync errors that occur when NetSuite can't find a subsidiary with the internal ID provided by bill.com. This could be due to an incorrect ID being set in the 'Subsidiary' field. To resolve this, you can check the correct ID on Setup -> Company -> Subsidiaries in NetSuite. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/25/2025, 7:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.855224729
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852417171
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848510861
Celigo AI
09/25/2025, 7:20 PM