our ap specialist role lost access to the print ch...
# ask-stanley-ai
v
our ap specialist role lost access to the print checks page and the page times out. currently only administrators have access. were there changes to the latest release that caused this issue and how can i restore access?
c
AI generated answer (using internal Slack threads):
It seems like the issue you're facing might not be related to a recent NetSuite release, but rather to the permissions associated with the AP Specialist role. In NetSuite, access to specific pages and functions is controlled by roles and permissions. If the AP Specialist role is unable to access the Print Checks page, it's likely that the necessary permissions have been removed or altered. To restore access, you would need to modify the permissions for the AP Specialist role. Here's how you can do it: 1. Navigate to Setup > Users/Roles > Manage Roles. 2. Find and edit the AP Specialist role. 3. In the Permissions subtab, add the necessary permissions related to check printing. This might include 'Transactions' > 'Pay Bills', 'Print Checks and Forms', etc. 4. Save the changes. Please note that you should be careful when modifying roles and permissions, as these changes can affect the access level of all users assigned to the modified role. If the page is still timing out after modifying the permissions, it might be due to a different issue, such as a problem with the page itself or a network issue. In such cases, you might need to investigate further to identify the root cause. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812194884
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810302854
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.808838
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