Levi Pruss
09/25/2025, 4:12 PMCeligo AI
09/25/2025, 4:12 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The issue you're experiencing with the 'Customer Available Credit' field not calculating unbilled orders, even though the option is selected in accounting preferences, could be due to a few reasons. One possibility is that the 'amountunbilled' field is only available on the invoice, not on the sales order record itself. This means you might have to create a search and dynamic field to get the information you need. Another potential solution could be related to the status of your sales orders. If your sales orders are set to 'Pending Approval', they might not count towards the credit limit. You could consider changing the status to 'Pending Fulfillment' when it gets close to the time to fulfill the order, so it will count towards the credit limit at that point. Also, you might want to check your setting for
Setup > Accounting > Account Preferences > Order Management > Fulfill Based on Commitment. If it's set to Limit to Commitment, you can try changing that to allow more flexibility.
Please note that these are suggestions based on previous conversations and may not directly solve your issue. It's always recommended to thoroughly test any changes in a sandbox environment before applying them to your live account.Celigo AI
09/25/2025, 4:13 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819091678
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813232422
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810974121
Celigo AI
09/25/2025, 4:13 PM