GeneralKenobi
09/24/2025, 8:24 PMMGBC
09/24/2025, 8:24 PMDan Curtis
09/24/2025, 10:28 PMjen
09/25/2025, 7:03 PMjen
09/25/2025, 7:03 PMjen
09/25/2025, 8:26 PMGeneralKenobi
09/25/2025, 8:46 PMDan Curtis
09/26/2025, 1:48 PMjen
09/26/2025, 3:30 PMjen
09/26/2025, 3:30 PMHello Jen,
Good day. Please be informed that "Password is on a compromised password list" warning is an expected when the password used was found in an internal database of leaked passwords. Passwords have been leaked from compromised websites and may be in the hands of malicious actors. We strongly recommend that users check if they are using such passwords on other websites and change them immediately.
This behavior aligns with NetSuite's password protection documented in SuiteAnswers Article ID 69026: Creating a Strong Password:
<https://suiteanswers.custhelp.com/app/answers/detail/a_id/69026/kw/69026>
"The password cannot be on a leaked password list. NetSuite checks the password upon submission, which may result in the password being rejected even if all other criteria are met. If this happens, you should consider changing the leaked passwords in other services you use."
This behavior applies to both the UI and client access, as documented in SuiteAnswers Article ID 68751 Password Reset Tips for Administrators:
<https://suiteanswers.custhelp.com/app/answers/detail/a_id/68751/kw/68751>
"Password Requirements for Clients: Starting with version 2020.1, the following requirements apply to client passwords:
The minimum password length for clients is eight characters.
Easy-to-guess or potentially compromised passwords are prohibited."
Hope the information above helps. Have a great day.
Kind regards,