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Heya folks, We are looking to turn on the warrant...
# general
m
Heya folks, We are looking to turn on the warranty and repairs SuiteApp. One of the things it involves is turning on 'Lot Tracking'. Have any of you turned this on before (after running Netsuite for a while without having it on)? Does it tend to break things? I'm worried because some scripts broke when we turned on Inventory Locations, and again when we turned on Subsidiaries. I'm wondering if this is one of those 'might break things when you turn it on' features (not all of them are like that).
r
I think probably no unless you assign some items to be Lot Controlled. But I'd definitely test it in a Sandbox
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j
What do you mean by break? I've deployed that module. You'll need to move your item master to Lot inventory items, then will make it available. Lot are amazing but with the traceability comes multiple challenges for general QA. So it is a good change, but nothing should "Break"
This will depend tho of your instance and multiple factors.
r
Turning on the feature on its own shouldn't break anything, but once you get some lot-numbered items in the system, setting a lot becomes mandatory on some transactions. Scripts or integrations that are not coded to set that value would potentially break. But that's if transactions are being created via scripting or API. If not, it would just throw errors in the UI.
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a
My best advice would be to thoroughly test the Warranty & Repairs SuiteApp and confirm that it will work for your Warranty processes before deploying in your production environment. The SuiteApp's design is very rigid. Also, I believe that SuiteApp has over 30+ different scripts that come with the bundle deployment.
m
@JeyBob Sorry about the late reply. By break... let me give an example. When we turned on Inventory Location and Inventory Status, it made it so any scripts we had touching inventory details did not work, since they were not built considering that a mandatory location field was required (since it was not before). We also had to spend a lot of time allocating distributing inventory before things would work. What I really care about with the 'Lot Tracking' is 'will this break a whole bunch of pre-built stuff?' I'm thinking it wont' because lots are only valid for lot items (and none of our items are lot items so far, since we haven't had the feature on), but I just wanted to confirm that. :)
@RJMNS Ah, perfect, that makes sense. I can work with that. As long as it's just lot items that require lots, we can do things very piecemeal. 🙂
@Andrew Altringer Thanks, and very good advice. Was it too rigid for you guys? If so, what was it not able to do, if you don't mind me asking? I'd love to test it without installing it, but I don't have a sandbox to work with unfortunately. Most likely we will turn Warranty and Repair on, but not actually use it until we test it a bunch, and see if it fits our needs. For the past 8 or so years, we've been using regular Quotes and Sales Orders for our repair process, and so I suppose we can fall back on that if needed.
a
Have you enabled Advanced BOM? If so, the Warranty and Repairs Suiteapp will not work with Advanced BOM.
m
@Andrew Altringer I have not yet... I will need to look into that one.
Is that one a pain to turn on too?
Also, are you sure it is required? The ones I see required are:
Multiple Units of Measure, Sales Orders, Return Authorizations, Drop Shipments & Special Orders, Serialized Inventory, Lot Tracking, Inventory, Assembly Items, Work ORders, Advanced Bin/Numbered Inventory Management, Customer Support and Service, Online Forms.
Thanks for your help by the way.
a
Sorry I stated that it will NOT work if you have the Advanced BOM feature enabled. Never said that is was a requirement.
m
@Andrew Altringer Woops, I misread, sorry about that! Thanks, that is useful info!
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