What would prohibit the department field from appearing on an item fulfillment when selected to show on the custom form

AI generated answer (using internal Slack threads):

The Department field may not appear on an Item Fulfillment form even when selected to show on the custom form due to several reasons: 1. Role Permissions: The user role might not have the necessary permissions to view the Department field. You can check this by navigating to Setup > Users/Roles > Manage Roles > [Select Role] > Sublist Fields. Ensure that the Department field is checked for the relevant role. 2. Field Settings: The Department field might be hidden in the form customization settings. To check this, navigate to Customization > Forms > Transaction Forms > [Select Form] > Screen Fields. Ensure that the Department field is set to Show. 3. Workflow or Script Interference: A workflow or script might be hiding the Department field. If there's a workflow or script associated with the form, it could be manipulating the visibility of the Department field. You would need to review the workflow or script to confirm this. 4. Form Restrictions: The form might be restricted to only show certain fields based on specific conditions. If the Department field does not meet these conditions, it will not be displayed. Check the form restrictions in the form customization settings. Remember to check these settings in both the parent and child forms if applicable. If none of these solutions work, it might be a more complex issue that requires further investigation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

I have tried all of those scenarios.