how to handle rich text field to handle not supported symbols and render properly in advance pdf netsuite

AI generated answer (using internal Slack threads):

Based on the conversations, handling rich text fields with unsupported symbols and rendering them properly in advanced PDF in NetSuite can be achieved by using a combination of XML encoding and FreeMarker's built-in string handling functions. 1. XML Encoding: Use

xml.escape

or

xml.encode

to handle special characters in the text. This will convert special characters to their corresponding XML entities, which can be properly rendered in the PDF. For example, the ampersand (&) character can be replaced with

&

. 2. FreeMarker String Handling: Use FreeMarker's built-in string handling functions to handle special characters. For example, you can use

?replace('&', '&')

on the text string in the PDF. This will replace the

&

with

&

in the text strings that can have

&

in them. 3. Font Selection: If certain characters are not rendering correctly, it might be due to the font used by the PDF renderer. If you're using Advanced PDF/HTML Templates, you can specify a font that includes the required symbols in the XML. 4. Rich Text Fields: If you're dealing with rich text fields that contain HTML, you might face issues with NetSuite replacing HTML tags. In such cases, you might need to use FreeMarker's auto-escaping feature or use a string?xml function to handle the HTML tags. Remember, the exact solution might vary depending on the specific characters you're dealing with and the context in which they're used. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******