Shelby Owens
09/17/2025, 6:57 PMCeligo AI
09/17/2025, 6:57 PMAI generated answer (using internal Slack threads):To disable or hide the "Enable Spam Lock" button on cases, there isn't a direct way to do this in NetSuite. The visibility and functionality of this button are controlled by NetSuite and cannot be modified by users. However, you can control who has access to this button by managing user roles and permissions. If a user does not have the necessary permissions to manage cases, they will not see this button. To manage user roles and permissions, navigate to Setup > Users/Roles > Manage Roles. From there, you can edit the permissions of each role. Remember to be careful when changing permissions as it can affect other functionalities in your NetSuite account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/17/2025, 6:57 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.80279541
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800720096
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800537169
Celigo AI
09/17/2025, 6:57 PM