Payment Method doesn't show in Customer Payment, a...
# ask-stanley-ai
n
Payment Method doesn't show in Customer Payment, already check show in form.
c
AI generated answer (using internal Slack threads):
If the "Payment Method" field is not showing up in the Customer Payment form in your sandbox environment, while it is visible in the production environment, there could be a few things to check: 1. Make sure that the field is applied to customer payments. You can do this by going to the field settings and checking if the "Apply to Forms" option includes the Customer Payment form. 2. Check if the field is set to be shown on each individual form. This can be done by going to the form customization settings and ensuring that the "Payment Method" field is included in the form layout. 3. Check if there are any existing transactions where the field is displayed. If the field is displayed in some transactions but not others, it could be a data issue. 4. If none of the above solutions work, it could potentially be a bug in NetSuite. In this case, you might want to consider raising a ticket with NetSuite to investigate the issue further. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832519531
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809570312
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809326231
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