how to fix this error: "Unexpected error while sa...
# ask-stanley-ai
i
how to fix this error: "Unexpected error while saving Integration Record. Please try again." when creating an integration record. Under Setup -> Integration -> Manage
c
AI generated answer (using internal Slack threads):
The error "Unexpected error while saving Integration Record. Please try again." can occur due to a variety of reasons. Here are some potential causes and solutions: 1. Conflicting Scripts or Workflows: Check if there are any User Event scripts or workflows that are triggering on the record save and causing conflicts. You can temporarily disable these scripts or workflows to see if the error persists. 2. Data Validation Issues: Ensure that all the data you're trying to save meets the validation rules of NetSuite. This includes checking field length, data type, mandatory fields, etc. 3. Record Locking: If the record is being edited or used by another process, it might be locked and cause this error. Make sure the record is not being used elsewhere when you're trying to save it. 4. Tax ID Conflicts: If you're merging records, check for any conflicts in Tax IDs. 5. Insufficient Permissions: The role used for the integration might not have sufficient permissions to create or edit the record. Check the permissions of the role used in the integration. Remember to always handle errors properly in your scripts. If an error occurs, it's often helpful to throw the error without modification so that NetSuite can handle it and possibly provide more useful error messages. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807617068
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799377322
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.797424376
Please provide your feedback on this answer.