Tiina Böös
09/11/2025, 10:46 AMCeligo AI
09/11/2025, 10:46 AMAI generated answer (using internal Slack threads):To test sending an email in a sandbox using the email module, you need to follow these steps: 1. Go to Setup > Company > Email Preferences > Email Options. 2. Make sure the "Send Email to Logged in User" option is selected. This will ensure that any emails sent from the sandbox will be sent to the logged-in user's email address, rather than the original recipient. This is a useful feature for testing, as it allows you to see exactly what the recipient would see, without actually sending the email to them. If you're still not receiving the emails, there are a few things you can check: 1. Make sure you've made these changes in your sandbox account, not your production account. 2. Check the communications tab on your employee record in the sandbox account. If the email was sent successfully, it should show up there. 3. Check in Setup > Company > Sent Email List. This will show you a list of all emails that have been sent from your account. Remember, the sandbox environment can sometimes behave differently than the production environment. If you're still having trouble, it may be a quirk of the sandbox environment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/11/2025, 10:46 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
09/11/2025, 10:46 AM