i received the following error in a new sandbox in...
# ask-stanley-ai
v
i received the following error in a new sandbox instance. how can we remediate "Unexpected error while saving Integration Record. Please try again"
c
AI generated answer (using internal Slack threads):
The error "Unexpected error while saving Integration Record. Please try again" can occur due to a variety of reasons. Here are a few steps you can take to remediate this issue: 1. Check for conflicting scripts or workflows: As mentioned in the first thread, the error could be due to conflicting User Event scripts or workflows. You can try disabling these one by one to see if the error persists. 2. Check for missing dependencies: As suggested in the second thread, the error could be due to missing dependencies. Make sure all the necessary scripts, records, and other dependencies are available in your sandbox instance. 3. Check for language compatibility: In the second thread, the error was caused by the use of Chinese characters in the record. Make sure all the texts in your records are in a language compatible with NetSuite. 4. Check for deleted items: As mentioned in the third thread, the error could be due to items that have been deleted since you retrieved the form. Make sure all the items you are trying to save are still available. 5. Try deleting and re-deploying the script: If all else fails, you can try deleting the script deployment and re-deploying it, as suggested in the third thread. Remember to always test these changes in a non-production environment first to avoid any unintended consequences. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846923828
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843994141
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838439941
Please provide your feedback on this answer.