A PO that was created and received in January 2024...
# ask-stanley-ai
s
A PO that was created and received in January 2024 was closed in August 2025. When trying to reopen this PO now, the Closed option on the line items is grayed out. How?
c
AI generated answer (using internal Slack threads):
The inability to reopen a Purchase Order (PO) that was closed could be due to several reasons. 1. The PO is not in 'Closed' status: To reopen a PO, it must be in 'Closed' status. You can check this by navigating to the PO and checking its status. If it's not in 'Closed' status, you won't be able to reopen it. 2. The 'Closed' checkbox is not visible: If you can't see the 'Closed' checkbox, it might be because it's not included in the form you're using. You may need to edit the form to display the 'Closed' checkbox. 3. The PO is a Blanket Purchase Order: If the PO is a Blanket Purchase Order, the 'Closed' field is not available. According to a NetSuite SuiteAnswers article, the only option to reopen a Blanket Purchase Order is to remove all lines from the PO and re-add them back on. To reopen a PO, you need to edit the PO, navigate to the line level, and uncheck the 'Closed' checkbox. This will reopen the PO. However, please note that reopening a PO might require you to receive the item again, which could potentially impact the General Ledger (GL). ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848693848
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847839355
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842651367
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