Just a follow-up from yesterday... The below erro...
# ai-netsuite
n
Just a follow-up from yesterday... The below error ONLY happens in SBX... my colleague remembers reading somewhere that Claude ONLY works w/ PROD. Has anyone successfully connected Claude w/ SBX or is that not a thing? {"type": "error", "error": {"type": "authentication_error", "message":"Invalid authorization"}, "request_id":"req_011CSotet0853gFkiyCUE3Zs"}
m
Works smoothly with both Testdrive and Sandbox accounts. Just follow my post to set it up properly.
n
Hello Mohammad. We followed your instructions and the NetSuite documentation exactly. We are still getting the below error in the SBX: {"type": "error", "error": {"type": "authentication_error", "message":"Invalid authorization"}, "request_id":"req_011CSotet0853gFkiyCUE3Zs"}
m
Under Manage Integrations, Edit Claude AI record and set status to Blocked. This will make it inactive. Now try setting up the connector again.